Changing Printer Settings Within Dentrix

Changing Printer Settings Within Dentrix

Ever need to change your prescription printer but don’t know how to do it? Or maybe your main office printer is on the fritz and your dental technology company just replaced it with a new one but they forgot to change it within Dentrix on one of your machines?

Here is a comprehensive list of all of the ways to change printer settings from within Dentrix. The instructions below range from Dentrix 11, all the way up to the latest and greatest Dentrix G4.

As always, if you have any issues or need further assistance just give our support team a call at 1-800-821-8962 and we’ll be happy to help!

Listed before each option are the version(s) supported.

Report Printer and Label Printer

  • (11, G2, G3) Office Manager | File | Setup Printer
  • (G4) Office Manager | File | Printer Setup
  • (G4 PP7, specifically for Quick Labels) Quick Labels | Printer Setup
  • G4 PP7 Note: The Appointment Reminder Label printed as an option for the Walkout Statement is still determined by the label printer selected in Office Manager | File | Printer Setup

Prescription

  • (All) Office Manager | Maintenance | Practice Setup |  Prescription Setup | Print Setup

Practice Assistant

  • (All) Office Manager | Analysis | Practice Assistant | File | Setup Printer

Chart

  • (G2, G3, G4) Chart | Setup | Printer
  • (11) Chart | File | Setup Printer

Perio

  • (All) “Letters” printed through Word will use the Windows Default Printer setting.
  • (11, G2) Chart | Options | Perio |  File |  Printer Setup
  • (G3, G4) Perio printer is chosen each time a report is printed from the preview window.

Document Center

  • (11, G2) Document Center | File | Setup Printer
  • (G3, G4) Document Center | Setup | Printer

Treatment Planner / Presenter

  • (11) Chart | Options | Presenter | File | Print (printer is chosen each time a report is printed)
  • (G2) Treatment Planner | File | Print (select report) | Select Printer | choose Save as Default.
  • (G3, G4) Treatment Planner | File | Print (select report) | Select desired options and choose “OK” | From the next dialog box, choose the printer.

Treatment Plan Presenter

  • (G2, G3) Treatment Plan Presenter | Case Presentation tab | Print Case button | Print | Select Printer | choose Save as Default.
  • (G4) printer is chosen each time a report is printed

Letters

  • (All) Letters / Quick Letters are printed through Microsoft Word, and as such, will use the Windows Default Printer setting.

Appointment Book, Continuing Care, Family File, Ledger, Collections Manager, Treatment Manager

  • (All) Uses the default printer highlighted in Office Manager | File | Setup Printer | Report Printer.

While not officially a “printer” setup, it may be wise to set these options also:

Insurance Claim Processing Options

  • (11, G2, G3) Ledger | File | Direct Print Options. Set items to print or batch as desired.
  • (G4) Ledger | File | Direct Processing Options Setup. Set items to print, process electronically, or batch as desired.

Fast Checkout Options

  • (11, G2, G3) Ledger | File | Fast Checkout Options. Set items to print or batch as desired.
  • (G4) Ledger | File | Fast Checkout Options Setup. Set items to print or batch as desired.

Additional Information

The reason there are so many places to setup a default printer is because customers may choose to use one printer for prescriptions, another for printing from Chart, and possibly yet another for printing from Office Manager, Ledger or Appointment Book.