Quickray Sensor Calibration File Location - How to find it

Quickray Sensor Calibration File Location

Where is the Quickray sensor calibration file located?

If you have the original Quickray sensor calibration file disc click here
If you do not have the original Quickray sensor calibration file disc click here

If you would like assistance installing your x-ray sensors calibration file onto a new workstation in your office please take advantage of our Calibration Installation Package here.

When sending your Quickray in for repair it is important to include the calibration files with your sensor. Our Quickray sensor repair technicians need the calibration file in order to properly test your Quickray x-ray sensor to ensure that there are no artifacts or anomalies in the images that your repaired Quickray sensor produces.

First it is important to know what you are looking for. Quickray calibration files are named as follows:

  • SN305739.cal
**Note: 305739 in the file names above will reflect the serial number of your sensor.  If you have multiple Quickray sensors in your office be sure that the file names you are sending to Sodium Dental have the correct serial number in the file name.  The serial number should match the sensor that you have in for your Quickray sensor repair.


The three file names above are what we are looking for and are what Sodium Dental technicians need in order to properly test your Quickray x-ray sensor repair.

Using the original Disc (CD) to email the Quickray sensor calibration files:

  1. Insert disc into workstation
  2. Press the “Start” button or Windows logo button in the bottom left hand corner of the Windows toolbar
  3. Click on “My Computer” (or “Computer” if running Windows 7 and above)
  4. Double click on your disc drive to view the Quickray sensor calibration files
  5. Verify the serial number in the calibration files matches the Quickray sensor you have in for repair
  6. With your mouse: click, drag, and highlight the Quickray sensor calibration file
  7. Open a new email in your email program
  8. Click and drag the Quickray sensor calibration file over to your new email
  9. Send this email to support@sodiumdental.com
  10. That’s it!

If your original Quickray sensor calibration file disc (CD) is not available use the following steps to retrieve the calibration file from a computer.

Retrieving Quickray sensor calibration file from a computer workstation:

**Note: In order for this to work it is important that you are on a computer that has had the Quickray sensor installed.
  1. Click the “Start” button in the bottom left hand corner of the Windows toolbar
  2. Click on “My Computer” (or “Computer” if on a Windows 7 or newer computer)
  3. Double click on the C: drive
  4. In the C: drive look for the “Program Files (x86)” folder and double click it with your mouse to open
  5. Then double click on the “IntraOralUSB” folder to open
  6. Once inside the “IntraOralUSB” folder you will see the calibration file
  7. With your mouse: click, drag, and highlight the Quickray sensor calibration file
  8. Open a new email in your email program
  9. Click and drag the Quickray sensor calibration file over to your new email
  10. Send this email to support@sodiumdental.com
  11. That’s it!

If you have any issues during this process or would prefer one of Sodium Dental’s technicians do this for you please call 1-800-821-8962.  Sodium Dental will provide the Quickray sensor calibration file retrieval process FREE OF CHARGE for all Quickray sensor repair customers.