From the practices that sent us their sensors

We’ve been repairing dental x-ray sensors since 2011, well over 12,000 of them. Plenty of those came in after a manufacturer or dealer said the sensor couldn’t be fixed. Here’s what the offices that sent them have to say, in their own words.

Reviews left on Google for our Ann Arbor, Michigan and Hanover, Pennsylvania offices.

These came to us by letter, email and phone over the years. Every one is from a real office that sent us a sensor.

“

I recently sent your company a Kodak 6500 Wireless Sensor in for repair. I must say, the process and service I received from start to finish was excellent. When the sensor came back to our office, I called Carestream (Kodak) support to reconnect the sensor to our WIFI. I was on the phone with them, remotely connected, for over an hour. They never did get the sensor connected. I called Sodium Dental and was connected with Jon Ryan. In a very short time Jon reconnected the sensor and had us up and running. He accomplished what Kodak support could not. Great service from everyone I dealt with at Sodium, extraordinary service from Mr. Ryan.

Dennis M. Casey, DDS

“

Just wanted to send you guys a huge Thank You for repairing a Dexis sensor for us. The whole process was seamless and the sensor was back almost 1 week to the day that we shipped it out. We are thrilled with quality of the work and the service we received from y’all. Rest assured, we will be referring you to any and everyone who has sensor issues in the future. Thank you again for what you guys do, it’s a life saver!

Todd Collins DDS, Owner, Collins Family Dentistry

“

Sodium Systems quickly and expertly repaired my wire for a Schick CDR. This sensor is like new and captures just like it was out of the box. These guys went above and beyond! Trust that if the manufacturer tells you your sensor is a goner it very possibly can be repaired to new by Sodium!

Dr. B. Rosenberg, Jupiter, FL

“

Our Kodak sensor had a short in it and instead of paying close to $7000 for a new one, we were able to repair it through Sodium Systems for a fraction of the cost. We have been using the sensor for a few years now and have not had a problem with it since!

Dr. Holly D., Penfield, NY

“

I had problems also, pre-firing, no pic etc. sent to sodium systems they said they didn’t have problem, maybe it was the usb cable going from the box to the computer (i didn’t send mine with it) they sent it back, i changed the cable, it works GREAT. thanks SS for the help, he was so nice to us and didn’t just replace the cable and charge us the $1500 to do so. I highly recommend these guys!

Dr. Deboria Gill, Tulsa, OK

“

Kodak RVG sensor returned promptly and has worked flawlessly for the last year. Would recommend.

Dr. A. Young, Livonia, MI

“

They fixed my sensor and saved me eight thousand dollars. I would definitely recommend them.

Dr. Bar, DDS, Tallahassee, FL

“

We have had one of our sensors fixed by Sodium and have had no problems with it since! Customer service was great! Thank you 🙂

Dr. M. Rademaker, Montague, MI

“

They fixed our sensor for us. So far so good and relatively cheaper than a new sensor.

Dr. Daniel S., DDS, Sulphur Springs, TX

“

Thank you for providing us with two Schick x-ray sensor repair and custom cables in exchange for a Double Diamond Golf Sponsorship. We greatly appreciate your generosity toward us and our patients, most of whom are the working poor and do not have any form of medical insurance.

Sylvia Daining, President, Health Intervention Services, Grand Rapids, MI

“

Thank you for helping us serve people who have no other options. Your help has been such an encouragement to me. May God bless you!

John VanderKolk DDS, Dental Director, Health Intervention Services, Grand Rapids, MI

“

We are happy with the sensor. Thank you guys for such great service.

Office of Dr. Doug Huhn

We’d love to hear how it went. A Google review takes two minutes and helps the next office decide whether to fix their sensor or replace it. Would you rather send it straight to us? Email sales@sodiumdental.com and we may share it here.

We repair every brand and every model. Start at our dental x-ray sensor repair page, or go straight to Dexis sensor repair, Schick sensor repair, Kodak sensor repair or Gendex sensor repair. If yours turns out to be past saving, a pre-owned dental x-ray sensor costs a fraction of a new one.

If your sensor is taking images before you expose it, producing blank or streaky images, not showing up in your software, or cutting out when the cable moves, send it to us. The evaluation is free and you’ll have an estimate within 48 hours!

You can also check our FAQ, talk to us on our online chat, or email sales@sodiumdental.com.