Your Sensor Is Broken. Here’s Why Repair Is the Smarter Move.
A broken dental x-ray sensor doesn’t have to mean a $7,000 replacement. In most cases it means a $1,000 – $1,500 repair, a few days of turnaround, and a sensor that performs identically to a new one. That’s not a sales pitch — it’s just the math.
Sodium Dental has been repairing dental x-ray sensors since 2011. We’ve seen thousands of sensors that manufacturers said couldn’t be fixed. Most of them could. If your sensor is broken, the smartest thing you can do before calling your dealer is call us.
Repair vs. Replace — The Numbers Are Not Close
The average new dental x-ray sensor costs $6,000–$10,000 depending on brand and model. The average Sodium Dental sensor repair costs a fraction of that. Most practices that send us a broken sensor save between $5,000 and $8,000 compared to buying new.
Here’s what that looks like in practice:
| Repair with Sodium Dental | Buy New | |
|---|---|---|
| Typical cost | $1,000–$1,500 | $6,000–$10,000 |
| Turnaround time | 3–5 business days | 1–3 weeks |
| Image quality | Identical to new | New |
| Risk | No fix, no charge | Full cost regardless |
The sensor element — the part that actually captures the x-ray image — does not degrade with normal use. What fails is the cable, the connector, and sometimes the housing. All of those are repairable. All of those are significantly cheaper to fix than to replace the entire sensor.
Why Sodium Dental Specifically
There are a handful of companies that claim to repair dental sensors. Here’s what separates Sodium Dental from the rest.
We manufacture our own components. Most repair companies source generic replacement parts. We manufacture custom components specifically designed for dental sensor repair. That means better fit, better durability, and repairs that hold up in a clinical environment.
We have in-house technicians — not a send-it-somewhere-else model. When your sensor arrives at our facility, our technicians evaluate it, diagnose it, and repair it. We don’t outsource to a third party. We control the quality at every step.
We’ve been doing this since 2011. Sensor repair is not a side business for us. It’s what we were built on. Over more than a decade we’ve developed diagnostic processes, repair techniques, and quality standards that come from repairing thousands of sensors across every major brand.
We operate in both Pennsylvania and Michigan. Two facilities means faster turnaround and redundancy. If your sensor is in our hands it’s being worked on — not sitting in a queue waiting for capacity.
No fix, no charge. If we evaluate your sensor and can’t repair it, you pay nothing. No diagnostic fee. No restocking fee. No risk. You get your sensor back and an honest assessment of your options.
Every Major Brand. Every Major Model.
We repair sensors from every major manufacturer currently in use in dental practices across the country:
Dexis — Platinum, CariVu, IXS
Schick — 33, CDR Elite, Schick 30, Schick Elite
Carestream / Kodak — RVG 6100, RVG 6200, RVG 5100, Trophy, Gendex
Sirona — Xios, Xios XG
KaVo — KaVo sensors across models
Vatech — EzSensor
Air Techniques — Suni, Suni Pro
Other brands — Jazz, Quickray, Eva, Apteryx, and more
If your sensor brand isn’t listed, call us. Chances are we’ve seen it before.
What Practices Say About Us
“We’ve been using Sodium Dental for sensor repair for years. Every time a sensor goes down they get it back to us fast and it works perfectly. We’ve never had a repair fail.”
“Our Schick sensor failed on a Monday morning. Sodium Dental had it repaired and back to us by Thursday. Saved us thousands compared to buying new.”
“I called our dealer and they said the sensor was dead. Sodium Dental fixed it in four days. I should have called them first.”
Common Objections — Answered
“My manufacturer told me it can’t be repaired.”
Manufacturers have a financial interest in selling you a new sensor. We evaluate every sensor independently. A significant number of sensors that manufacturers declare unrepairable are repaired successfully in our facility.
“I’m worried a repaired sensor won’t perform as well as a new one.”
The sensor element that generates your x-ray image doesn’t wear out. What we replace is the cable, connector, or housing — mechanical components that have no effect on image quality. A properly repaired sensor produces images identical to a new one.
“What if the repair doesn’t hold?”
Every repair we perform is warranted. If the same issue recurs within the warranty period we fix it again at no charge.
“My sensor is really old — is it worth repairing?”
Age alone is not a reason to replace a sensor. If the sensor element is intact and the failure is mechanical — which it usually is — repair is almost always worth it regardless of age.
Ready to Get Your Sensor Repaired?
Submit your sensor for a free diagnostic at our repair page. You’ll get an honest estimate, a clear turnaround timeline, and the peace of mind that comes from working with the most experienced sensor repair team in the country.
Submit Your Sensor for Repair →
📞 1-800-821-8962
✉️ support@sodiumdental.com