Remote Support

Please wait for the technician to tell you which Remote Assistance tool to click on.

  • Click This Link to Go to 

  • Enter The 6 Digit Code Provided By Our Support or Sales Professional and Click Start Download
  • Click on the Downloaded File and Choose Run
  • An Open File Security Warning May Occur, Please Click Run
  • A Detailed Message Will Pop Up, Please Click OK
  • Your Session has Now Started, Please don’t close the chat window until you desire to END the remote support session
  • Teamviewer

  • Click This Link: Teamviewer then click on the downloaded file.
  • Click Run on the next window that appears
  • LogMeIn Rescue

    • Enter your name and the Support Key given to you by your technician

    • Click Add Chrome Extension

    • Click the Add to Chrome button

    • Click Add Extension

    • Choose the screen you’d like to share and click Share

    • Click Launch and Allow Control

    • Click Run

    • You should now see this screen. Please DO NOT click End Session until your support is complete.