Messaging Privacy Policy

Sodium Systems LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Sodium Systems LLC collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following information:

• Your phone number
• Your name and basic contact information
• Your email address
• Records of your communications and messaging history with us
• Consent to receive SMS messages

How We Collect Your Information

We collect your information directly from you when you complete a form, engage with our support team, place an order, or interact with our website.

How We Use Your Information

We use your personal information strictly to operate our business and provide the services you have requested. Specifically, we use your information to:

• Send SMS messages regarding customer care inquiries and support tickets.
• Provide delivery notifications for orders and shipments.
• Send account notifications and updates regarding your status or services.
• Manage and respond to your requests.

Data Privacy

Your personal and mobile data will not be shared with third parties for marketing purposes under any circumstances. We do not transfer your data to external organizations. Consumer data may only be shared as required by law or when necessary to provide requested services.

Choices and Controls

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.

If you require assistance or wish to opt back in, you can reply HELP to any message we send you, or contact us using the details below.

Protection of Information

We are committed to protecting your personal information. Strict access controls and security protocols are in place to prevent unauthorized access, use, or sharing of your data. Your data will not be transferred to external organizations.

Updates to This Policy

We may periodically update this privacy policy. If we make material changes, we will provide notice on our website. We encourage you to review this page periodically for the latest information on our privacy practices.