Where is the Vatech EzSensor calibration file located?
If you have the original Vatech EzSensor calibration file disc click here
If you do not have the original Vatech EzSensor calibration file disc click here
If you would like assistance installing your x-ray sensors calibration file onto a new workstation in your office please take advantage of our Calibration Installation Package here.
Having the correct calibration file for your sensor is a must. Having the correct calibration file for your dental x-ray sensor can mean the difference between a high quality dental x-ray and a poor quality dental x-ray with missing information. When we test your Vatech EzSensor it is important for our technicians to have the calibration file that was given to you with your sensor at time of purchase so that we can ensure a quality repair. The following will assist you in retrieving the Vatech EzSensor calibration file.
First it is important to know what you are looking for. Vatech EzSensor calibration files are named as follows:
- A00_00343.raw
- A01_03251.raw
- BPM.raw
- dark.raw
- EzSensor.ini
**Note: A00_00343 in the file names above will reflect the serial number of your sensor. If you have multiple Vatech EzSensor dental sensors in your office be sure that the file names you are sending to Sodium Dental have the correct serial number in the file name. The serial number should match the sensor that you have in for your Vatech EzSensor sensor repair.
The five file names above are what we are looking for and are what Sodium Dental technicians need in order to properly test your Vatech EzSensor x-ray sensor repair.
Using the original Disc (CD) to email the Vatech EzSensor calibration files:
- Insert disc into workstation
- Press the “Start” button or Windows logo button in the bottom left hand corner of the Windows toolbar
- Click on “My Computer” (or “Computer” if running Windows 7 and above)
- Double click on your disc drive to view the Vatech EzSensor calibration files
- Verify the serial number in the calibration files matches the Vatech EzSensor you have in for repair
- With your mouse: click, drag, and highlight both of the Vatech EzSensor calibration files
- Open a new email in your email program
- Click and drag the Vatech EzSensor calibration files over to your new email
- Send this email to support@sodiumdental.com
- That’s it!
If your original Vatech EzSensor calibration file disc (CD) is not available use the following steps to retrieve the calibration file from a computer.
Retrieving Vatech EzSensor calibration files from a computer workstation:
**Note: In order for this to work it is important that you are on a computer that has had the Vatech EzSensor sensor installed.
- Click the “Start” button in the bottom left hand corner of the Windows toolbar
- Click on “My Computer” (or “Computer” if on a Windows 7 or newer computer)
- Double click on the C: drive
- In the C: drive look for the “EzSensor” folder and double click it with your mouse to open.
- Then look for the “MultiSensor” folder and double click it with your mouse to open
- Look for a folder labeled something like “E15POHEC614-00674”
- Once inside this folder you will see the calibration files
- With your mouse: click, drag, and highlight all of the Vatech EzSensor calibration files
- Open a new email in your email program
- Click and drag the Vatech EzSensor calibration files over to your new email
- Send this email to support@sodiumdental.com
- That’s it!
If you have any issues during this process or would prefer one of Sodium Dental’s technicians do this for you please call 1-800-821-8962. Sodium Dental will provide the Vatech EzSensor calibration file retrieval process FREE OF CHARGE for all Vatech EzSensor sensor repair customers.