The scary part was never the scanner
Most doctors don’t lose sleep over the scan itself. They lose sleep over the week after the box lands on the counter. You’ve spent real money, the equipment is staring at you, and now your assistant has to point it at a patient’s mouth and trust the result. That’s the moment a lot of companies go quiet.
We built our support model so that moment isn’t yours to face alone.
Your 3D scanner training starts the day it arrives
Buy an Aoralscan Elite from us and the training begins the moment the scanner does. Every purchase includes a video walkthrough and written documentation that cover the workflow from first scan to finished case. You keep both. So a new hire six months from now watches the same walkthrough your first assistant did, and nobody starts from zero.
We also include live remote training as a standard option. No upsell, no extra line on the invoice. Your team gets on a call with someone who knows the scanner cold, and they work through it together in real time while you scan.
Most teams are running on their own within days. Not weeks. Single crowns, quadrant scans, the everyday work, up and going fast, because the everyday work stops being hard the second someone shows you the rhythm.
What those coded pieces in the video actually do
You saw the team seat small marker pieces on the implants before scanning. Those are coded scan bodies, and they’re doing the quiet, important work in a full-arch case.
A scan body is a marker the scanner can see. A coded scan body carries a pattern the software recognizes, so it can pin down exactly where each implant sits and how it’s angled straight from the scan data. On a single implant, that’s useful. On a full arch, it’s the whole game. You’ve got multiple implants, and a small error at one position stacks up down the arch until the final bridge won’t seat. The coded geometry is how the software keeps every position honest across the whole case.
Shining 3D’s coded scan body system has a detail worth knowing if you do immediate cases. Per Shining 3D’s support documentation, their screw-detachable kit lets you separate the screw from the scan body, which makes cleaning, disinfecting, and sterilizing the screw channel much easier after a bloody surgical case. In an all-on-X case with a multi-unit abutment in one arch, you can swap just the screw and keep the same scan body, and the kits use letters and colors so your team can tell them apart at a glance. One caution from that same documentation: the parts contain aluminum, so you steer clear of harsh cleaners like hydrogen peroxide, and you rinse with purified water instead of tap.

The workstation the scan is running on
The scanner in the video isn’t sitting on a generic cart. It’s part of the Shining 3D e-Motion Workstation, the all-in-one unit that houses the Aoralscan Elite, the computer, and the monitor. The whole scan happens at one tidy station instead of a tangle of parts spread across the operatory.
That’s all the e-Motion is doing in this clip: running the scan. It’s built to do plenty more when you want it to. The same workstation handles facial scanning, intraoral photogrammetry, and real jaw-movement tracking, so you can build a full virtual patient for implant and full-arch planning. You’re not seeing that here, and that’s the point. What you’re watching is the everyday job done cleanly at one station. When you’re ready for the bigger workflows, the same $5,499 unit is already sitting there waiting, and it pairs with the Aoralscan Elite along with the rest of the Aoralscan line.
When a question comes up on a Tuesday
Training doesn’t end when the call does. The real test is the random Tuesday afternoon three weeks later, when something new lands in the chair and your assistant has a question. That’s when you find out whether your vendor picks up.
We pick up. Check our FAQ page, start a chat right on the site, email us at sales@sodiumdental.com, or call 800-821-8962 and talk to a person who knows the scanner.
The scanner is the easy part. Getting your team confident with it is the part we actually care about, and it starts the day you open the box. See the Aoralscan Elite here.

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