Repairing Digital Xray Sensors In House

Repairing Digital Xray Sensors In House

Repairing Digital Xray Sensors In House

Repairing Digital Xray Sensors

Repairing Digital Xray Sensors

Ever since my last post about repairing a Kodak RVG 6100 digital x-ray sensor for a customer we have been getting at least one phone call a day from doctors around the WORLD interested in having Sodium Dental repairing digital xray sensors.  While repairing digital xray sensors there are, of course, some xray sensors that we are unable to repair but more often than not we can fix nearly any issue with any sensor on the market.  We also have the means to test the digital x-ray sensor repair with a tube head and imaging software.

It doesn’t really surprise me that repairing digital xray sensors is something that the manufacturers and big supply houses do not offer.  Most of the time repairing digital xray sensors is a long, tedious, and specialized process.  Sensors have intricate circuit boards, custom connectors, and very small gauge wires within them making it difficult to replace wires or fix solder points.

Every digital x-ray sensor repair that we perform gets at minimum 4 hours of man hours into each repair.  Sometimes it takes even longer because finding the fault in a sensor can be very difficult at times.  Generally our process for a sensor is:

  1. Dr ships sensor to us at his expense
  2. We receive sensor and troubleshoot, finding the fault
  3. We send Dr an estimate for repair via email or fax
  4. Dr approves repair estimate
  5. Repair is complete
  6. Sensor is tested
  7. Payment is accepted
  8. Sensor is shipped back to Dr
Repairing Digital Xray Sensor Brand Eva

Repairing Digital Xray Sensor Brand Eva

This process works very well and allows the Dr to get an idea for the cost of repairing their digital xray sensors before paying any money.  Although repairing digital xray sensors is time consuming, the cost of repair is fractional compared to purchasing a replacement sensor and our turn around time is usually only a few days.

Since my original post, We Fix Out Of Warranty Sensors, we have repaired nearly 40 sensors for doctors in the USA, Canada, Australia, and Germany.  Out of the 40 sensors 37 of them have been fully repairable and are back in use at the doctors practice.

If you have a broken Schick, Dexis, Suni, MyRay, Eva, Camsight, or any other sensor than give us a call @ 800-821-8962, drop us an email @ support@sodiumdental.com, or leave a comment below.  We can help you get your sensor back in use!

Or fill out the submission form at this link and follow the shipping instructions.

Sensor Repair Submission Form

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