Dental Sensor Repair for Every Brand: Free Evaluation, Nationwide

Dental sensor repair with a free evaluation and an estimate within 48 hours. If we can’t fix it, you don’t pay for a repair.

Fill out the form below, print it and ship your sensor to us. Questions first? Call 1-800-821-8962.

Repairing every sensor brand since 2011, including Dexis, Schick, Gendex, Kodak, Carestream, Sirona, KaVo and Jazz.

What Dental Offices Say About Our Repairs

Our sensor is working great and we’re very happy with the repair. Thank you for the excellent service.

Ted L Christensen DDS PC, Dental Practice

The sensor is working amazingly well. Thank you very much for your service!

Aloha Handpiece Repair, Dental Services Provider

We were very pleased with the repair provided. We will certainly recommend Sodium Dental to other dental professionals.

South Hill Pediatric Dentistry, Dental Practice

The turnaround was very prompt, and we were extremely satisfied with the repair.

Jeremy J Larson DMD LLC, Dental Practice

Fantastic job. We are so happy with our repaired x-ray sensor. You were a lifesaver for our practice.

Bedi Dental Group

The customer service was excellent, and we will definitely be using Sodium Dental again in the future.

Gresham Family Dentistry

Our sensor is back in service and producing great images. The doctor and assistants are very pleased.

All Smiles Dental Care PLLC

The sensor arrived repaired and in good working condition. We were very happy with the service.

Dentistry for Children

The sensor is working correctly, and we were impressed by the follow-up and professionalism.

Taylor Dentistry

Outstanding customer service. We highly recommend Sodium Dental.

Beville Dental Care

Loaner Equipment

Keep your schedule moving with our loaner sensors and equipment while your device is being repaired. Our technical support team can assist with installation or troubleshooting, and if you need a long-term solution, we offer reliable, fully serviced pre-owned x-ray sensors.

30 Day Loaner Sensors
Pre-Owned X-ray Sensors
Remote Technical Support

How Dental Sensor Repair Works

Fill Out Form

Fill out the form above with your equipment details and contact information.

Once submitted, both you and Sodium Dental will receive a copy of the completed form.

Print and Ship

Print your form, include it in the box with your equipment, and ship everything to:

Sodium Dental
540 Avis Dr
Suite H
Ann Arbor, MI 48108

Free Evaluation

When your package arrives, we unbox, inspect and test it to find the problem.

You’ll have a free repair estimate within 48 hours. Nothing happens until you approve it.

Repair Completion

Once approved, our technicians complete the repair and take a full FMX to test it before it ships back to your practice.

Back in your hands fast, fully tested, and ready for patient care.

Close to one of our offices? You can also drop it off in person in Ann Arbor, MI or Hanover, PA.

What a Sensor Repair Costs

With new sensors costing $8,000 or more, our sensor repairs cost a fraction of a brand new sensor. You’ll know your exact number before we touch anything, because the estimate comes first and the evaluation is free.

Every repair comes with our 30 day repair warranty. Repaired Dexis Platinum, Dexis Titanium and Gendex GXS-700 sensors get 30 days of our full Protection Plan instead, which covers accidental damage and equipment failure.

Before any sensor leaves, we check the cable, the housing seal and the fit in a RINN holder, then take a full FMX to make sure it doesn’t pre-trigger and passes an electrical grounding test. The printed FMX goes back in the box with your sensor.

Dental sensor repair: a Sodium Dental technician opening a Dexis x-ray sensor housing

Protection Plan
Repair Warranty
Final Testing Process

If Your Device Isn’t Listed, We Can Likely Still Repair It

Not just sensors, either. We also repair intraoral scanners, intraoral cameras, handheld tubeheads, sensor interfaces and almost anything else your office can put in a box that’s worth fixing.

If you’re unsure whether your device is repairable, submit the form at the top of this page. We evaluate all equipment for free.

Have more questions? Call us at 1-800-821-8962 or email support@sodiumdental.com.

Why Offices Send Us Sensors Other Shops Couldn’t Fix

Sure, there are other places to send a sensor for evaluation. We see a lot of those sensors here after the first repair didn’t hold, or after it sat on someone’s bench for weeks. Every sensor we fix goes through the same final test before it leaves, and our logistics team follows up after delivery to make sure it’s working.

Some manufacturers won’t touch older sensors anymore. Dentsply Sirona stopped servicing the Schick CDR line in 2018, for example. We still fix them.

Dental sensor repair: a Sodium Dental technician soldering the circuit board of a Kodak RVG 6100 x-ray sensor

Frequently Asked Questions About Dental Sensor Repair

Who repairs digital dental x-ray sensors?

Sodium Dental specializes in digital x-ray sensor repair for dental practices nationwide, with loaner sensors and Protection Plans to keep your downtime short.

Can digital dental x-ray sensors be repaired instead of replaced?

Usually, yes. Damaged cables, connection failures, blank or noisy images, pre-triggering and many internal failures can all be repaired, for a fraction of what a new sensor costs.

How much does dental sensor repair cost?

Compared to $8,000 or more for a new sensor, our repairs typically cost a fraction of that price. The evaluation is free, and you approve the estimate before any work starts.

How long does a digital x-ray sensor repair take?

You’ll have an estimate within 48 hours of your sensor arriving. Most repairs are done within a few business days of approval, depending on the damage and the model.

What if my sensor can’t be fixed?

Then you don’t pay for a repair. You only cover return shipping, and only if you want the sensor back. If you need a replacement, our pre-owned x-ray sensors cost a fraction of new.

What brands of digital x-ray sensors do you repair?

All of them, including Dexis, Carestream, Gendex, KaVo, Kodak, Schick, Sirona and Jazz.

Do you offer loaner digital x-ray sensors during repair?

Yes. Loaner digital x-ray sensors keep your practice running while your sensor is being repaired.

Do repaired digital x-ray sensors come with a warranty?

Yes. Every repair comes with our 30 day repair warranty, and repaired Dexis Platinum, Dexis Titanium and Gendex GXS-700 sensors get 30 days of our full Protection Plan instead. The Protection Plan covers accidental damage and equipment failure for up to 5 years, with no deductible. It excludes only loss and intentional damage.

Do you repair sensors for all types of dental practices?

Yes. Sodium Dental repairs sensors for general dentists, specialists, group practices, DSOs and dental schools across the United States. We also work with many insurance companies and can help practices understand claim documentation needs.

How do I send my digital x-ray sensor in for repair?

Fill out the repair form at the top of this page, print it and ship it with your sensor to Sodium Dental, 540 Avis Dr Suite H, Ann Arbor, MI 48108.

Sensor Repair by Brand

Before you ship anything, rule out the cheap stuff. A failing USB hub or a missing calibration file can look exactly like a dead sensor. If those check out, fill out the form at the top of this page and ship it to us.

Sensor Troubleshooting Guide
Is Your USB Hub the Problem?
Start Your Repair

Ready to Get Your X-Ray Sensor or Other Technology Back in Production?

Have questions before submitting?
📞 1-800-821-8962
📧 support@sodiumdental.com