How Our Lead Product Specialist Gets Trained On New Digital Pano Systems and Their Installation
In brief last month I had the opportunity to travel to Connecticut to the Owandy headquarters (US). I learn about the new wall mounted unit. Our training included hardware installation, software installation, and how to train our customers. The most unique thing about the Owandy wall mount pano was that one person could do the whole install by themselves. This was a hands-on training so I really got to absorb a lot of information.
After the unit was up on the wall. We went over the hardware components on the unit and learned how to replace things such as the DSPU board.
Next, one of the biggest takeaways I had from this training was how train the staff on how to take a good pano. We went over proper patient positioning, types of pans, and image enhancements. After this training I felt like I could do an office training with confidence.
This was a great experience and I hope I get the opportunity to do some more in depth training on products like this in the future.
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