Retrieving a dental x-ray sensor calibration file
Where is my dental x-ray sensor calibration file located?
(Choose your dental x-ray sensor)
If you would like assistance installing your x-ray sensors calibration file onto a new workstation in your office please take advantage of our Calibration Installation Package here.
Calibration file retrieval services are free to sensor repair customers (please note this free service is only for transferring your cal file from your computer to Sodium Dental for use during repair).
Retrieving a dental x-ray sensor calibration file is important when sending your dental x-ray sensor in for repair. In order for Sodium Dental technicians to properly test and diagnose your sensor before repair and after repair it is necessary that we use the original calibration file that you received when you originally purchased your dental x-ray sensor.
Your dental x-ray sensor calibration file is also necessary for when you are upgrading and replacing computer workstations in your practice. Knowing how to retrieve your dental x-ray sensor calibration file will help to streamline the transition process when replacing computer workstations.
To see detailed instructions on how to retrieve your dental x-ray sensor calibration file please select your make and model of dental x-ray sensor from the list below. If you need any assistance or would prefer a Sodium Dental technician handle this process for you please call us at 1-800-821-8962 or email us [email protected]
- Dexis Platinum dental x-ray sensor
- Dexis Classic dental x-ray sensor
- Gendex GXS-700 dental x-ray sensor
- Schick CDR 2000 dental x-ray sensor
- Kodak RVG 6100 dental x-ray sensor
- Kodak RVG 6000 dental x-ray sensor
- Kodak RVG 5000 dental x-ray sensor
- Carestream RVG 6100 dental x-ray sensor
- Carestream RVG 6000 dental x-ray sensor
- Carestream RVG 5000 dental x-ray sensor
- Planmeca dental x-ray sensor
- Progeny dental x-ray sensor
- Vatech EzSensor dental x-ray sensor
- Quickray dental x-ray sensor
If you have any issues during the retrieval of your dental x-ray sensor calibration files or if your make and model of dental x-ray sensor is not listed above please contact us at 1-800-821-8962 or by emailing [email protected]
Why is a dental x-ray sensor calibration file necessary?
Dental x-ray sensor calibration file’s are created at the time of manufacture. Calibration files are correction files which “correct” the image that is processed by the dental x-ray sensor. When a dental x-ray sensor is manufactured there are tiny imperfections or “dead pixels” in the sensor plate which can translate into artifacts which show up when a digital x-ray is produced.
Calibration files, or “correction files”, basically fill in the blanks that the tiny imperfections, or “dead pixels”, leave in the final image that is produced.
The calibration files for your dental x-ray sensor also allow your dental imaging software to properly communicate with the digital x-ray sensor as most dental imaging software requires the calibration file be installed prior to use.
Now that you’ve found your x-ray sensor calibration file you can send your broken digital x-ray sensors in to us for repair.