How Much Does a Dental X-Ray Sensor Cost? New vs. Pre-Owned Prices

If you’ve asked a rep for a dental x-ray sensor price lately, you probably heard a number between $8,000 and $10,000 for a new one. That’s the sticker. It isn’t what the sensor ends up costing you.

What a sensor really costs you comes down to three things: what you pay up front, what happens the first time somebody drops it, and how many days you go without x-rays while it’s fixed. We’ve been looking at broken sensors on our bench since 2011, and the second and third numbers are the ones nobody puts on a quote.

So here are real prices, ours included, and what’s behind them.

See every pre-owned sensor we have in stock right now, each with a Protection Plan included.

Prices below are what our product pages show as of November 2026. Prices change as stock changes, so the product pages always have the current number.

	Sensor	Price, with Protection Plan
	New sensor, major brands	$8,000 to $10,000 Manufacturer warranty. Check whether it covers drops.
	Pre-owned Dexis Platinum	$3,995 (6-month plan) $5,995 (3-year plan) $7,200 (5-year plan)
	Pre-owned Dexis Titanium	$5,100 (6-month plan) $6,995 (3-year plan) $8,500 (5-year plan)
	Pre-owned Gendex GXS-700 Size 2	$3,995 (6-month plan) $5,995 (3-year plan) $7,200 (5-year plan)
	Pre-owned Gendex GXS-700 Size 1	$3,395 (6-month plan) $4,995 (3-year plan) $6,200 (5-year plan)

Looking for a different brand? We also list pre-owned Schick sensors, pre-owned Kodak sensors and pre-owned Dexis IXS sensors when we have them in stock.

Part of a new sensor’s price is real. You get a sensor nobody else has used, a manufacturer warranty, and usually a dealer who’ll help get it installed. If that’s worth the money to you, buy new.

But a new sensor doesn’t take a better bitewing because it’s new. A Dexis Platinum that passes our bench takes the same x-ray it took the day it left the factory.

Sure, a new sensor comes with a manufacturer warranty. That sounds like protection, and on paper it is. But the warranties we’ve read cover manufacturing defects. They don’t cover the drop, the bite, or the cable that got caught under a chair wheel. And that’s a big share of what comes across our bench.

Think about your phone. Nobody’s phone dies of old age. It dies on the kitchen floor. Sensors are the same way.

So here’s what that drop costs you either way:

1. New sensor, defects-only warranty. You’re paying for the repair yourself. Our sensor repairs cost a fraction of what it takes to replace a sensor that can run $8,000 or more. If it can’t be fixed, you’re back to buying one.
2. Pre-owned Dexis Platinum, Dexis Titanium or Gendex GXS-700 from us. Every one ships with a Protection Plan that covers accidental damage and equipment failure with no deductible, and unlimited replacements for the life of the plan. When an issue comes up, we run a quick remote diagnostic with you, and we ship a replacement sensor.

Ask your rep one question before you sign for a new one: what happens when my assistant drops it? If the answer starts with “well,” you’ve learned what the warranty is worth.

Every pre-owned sensor we sell was previously owned. Before we list one, it goes across the same bench that handles our repairs. We inspect it, repair anything that needs it, and take 36 test x-rays with it. Dexis and Gendex sensors are tested in DEXIS imaging software.

Every sensor ships with its drivers and calibration files, and our techs can help with the install remotely. And if something isn’t right when it arrives, you get 15 days to swap it out. The details are on each pre-owned sensor product page.

A question to ask yourself when you see a sensor listed online for a few hundred dollars….

If that sensor worked, why wouldn’t the seller sell it for a few thousand?

It doesn’t make sense, does it?

No bench test, no swap-out, no plan. If it shows up dead, you own a very expensive paperweight. The risk is too great to gamble several hundred dollars on, and you’ll still need a working sensor on Monday morning.

If your current sensor stopped working, run through these four checks before you replace it. Most dead sensors really are broken, but every so often the problem turns out to be a tired USB port, and that’s a cheap fix.

If it really is broken, send it to us. The evaluation is free, you’ll have an estimate within 48 hours, and the repair costs a fraction of a new sensor. If you need to keep taking x-rays while it’s here, our 30-day loaner sensor covers the gap.

Already replacing it? A broken sensor still has value, and we buy them.

• Size. Most adult patients get a Size 2. If you see a lot of kids, you’ll want a Size 1 too. Our sensor buyer’s guide walks through sizes.
• Imaging software. Make sure the sensor works with the imaging software you already run. If you aren’t sure, call us before you buy, not after.
• A holder. A good holder saves retakes and saves the cable. Here’s why every practice should be using one, and the Kimera kit we carry for Dexis sensors.
• Setup help. If you want someone to walk your staff through it, remote support is $199 for a 60-minute block.

I can’t tell you what your dealer will quote on a new sensor. Prices move, and some dealers bundle software and installation into the number. What I can tell you is this: for a general practice taking bitewings and FMXs all day, a pre-owned Dexis Platinum or GXS-700 Size 2 with a plan long enough to cover the next drop is the best value in dental imaging. Pick the plan by how rough your office is on sensors. Be honest with yourself about that one!

Pre-owned Dexis and Gendex sensors start at $3,395, with a Protection Plan included. Not sure which one fits your office? Ask us. We’ll tell you straight.

You can also talk to us on our online chat or email sales@sodiumdental.com. Sensor stopped working instead? Start a free evaluation.